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With JB Hi-Fi Trade-In you can trade-in mobile phones, tablets, laptops, smart watches and gaming consoles. To see if your specific device is eligible, get a quote now.
With our online trade-in calculator you only need to answer a few questions about your current device to get a quick obligation free quote.
If you accept the quote, you’ll get your JB Hi-Fi Trade-In Credit via email immediately. No need to wait until you’ve sent your old device back.
You can use your trade-in credit to upgrade to a new device faster - in store or online.
Return your old device within 7 days. The return process is simple and free.
To help get your trade in credit as quickly as possible, there are a few things you’ll need to have handy.
We’ll need to know the make and model of your device, and for phones we'll also need the 15-digit unique number that identifies your phone. See the instructions on how to find this here. For gaming consoles, the serial number will need to be entered - this can be found at the back or the bottom of your console.
Your credit card acts as security for the upfront trade-in credit we will send you immediately. As part of the Trade-In transaction, you will be required to provide your payment card so that we can process a trade-in security pre-authorisation for the value of the JB Hi-Fi Trade-In eGift Card issued to you.
For privacy and security reasons we will use your Photo ID and selfie to verify your identity.
Trade in an eligible device and receive JB credit to use towards the below devices.
Model | JB Credit | End date |
---|---|---|
Google Pixel 8 Pro | $400 | 24th April 2024 |
Samsung Galaxy S24, S24+, or S24 Ultra | $300 | 24th April 2024 |
Redeemable coupon discount value of is calculated off the current ticket or promotional price. Coupon redeemable at jbhifi.com.au or JB Hi-Fi Australia stores as a single transaction only. Coupon can only be used once. Cannot be used in conjunction with any other coupon or JB Hi-Fi Mobile Samsung phone offer. Balance is not transferable or redeemable for cash. Coupon offer not available at JB Hi-Fi Airport located stores. The Jb Hi-Fi Trade-in program is operated by SquareTrade Australia Pty Ltd ABN 52 631 111 861, Second Hand Dealer 0016919. SquareTrade is not required to make an offer on your device. eGift card given in exchange for Trade-in is subject to Terms and Conditions found here.
Simply follow these 4 Steps:
^ Redeemable coupon discount value is calculated off the current ticket or promotional price. Limit 1 item per coupon. Coupon redeemable at jbhifi.com.au or JB Hi-Fi Australia stores as a single transaction only. Coupon can only be used once and must be surrendered upon use. Cannot be used in conjunction with any other coupon. Balance is not transferable or redeemable for cash. Not available at JB Hi-Fi Airport located stores
Visit SquareTrade for full terms and conditions.